Roku streaming devices have done a great job in reducing the monthly cable bills of a considerable number of families across North America through its offerings. Due to these reasons, the company has been successful in giving a really hard time to its competitors by acquiring a large user base across various terrains. It has emerged as a popular choice for audio and video entertainment in the last few years and has given life to normal television sets by turning them into a smart device.

“The solution to Roku error code 013 is what we are after - which is basically a lapse related to Ethernet connectivity and the quality of the internet connection of the router. The error is not a fault of the Roku device but of the internet hardware, due to which the device is unable to connect to its servers and stream the desired content. The solutions to this Roku Error are seemingly easy - the troubleshooting steps can be easily executed by users themselves and once the device is set up, the Roku error code 013 is unlikely to be seen again.”

Since all of the kinds of Roku devices need an internet connection to work, the only thing we need to do is to hook up the device to a working internet connection, so that it can connect its servers and function appropriately. In the rest of the blog, we will talk about all kinds of methods and hacks for our users to get rid of the Roku error code 013 and get back to watching our favorite channels and movies.

Here is how you can turn your device back to normal –

  • The first step of this troubleshooting process will be to restart both the devices ie. (Roku device and internet router) simply by disconnecting the power supply to both the devices and then connecting them back again. The initial steps of the setup should be performed again if needed. Proceed further and read the rest of the steps if this is unable to solve the issue.
  • The next step is to see that your router has a connection to the internet. For that, connect any other device to the router and check whether that device is able to connect to the internet or not. If you are able to confirm that the internet connection is working, then consider replacing the cable which connects both the devices.
  • If you are still unsuccessful, then the last step will be plain and simple – Contact your internet service provider as soon as possible so that they can help you appropriately.

The process will go through once the internet connection is established. If the Roku Error code 013 persists, and you are still unable to stream, then you should contact the customer support.